We all know at least one person who plays the victim. Victims are one of those difficult employee profiles that leaders need to coach not rescue. They are the ones who aren’t accountable for their own actions.
I’ve seen many leaders who have fallen into the trap of trying to help their “victims” yet when they try to rescue them, they are doing the employee a disservice. Managers need to put on their coaching hat and ask questions of their victim to get them to self-reflect about their role in the situation. What could they do differently to change the situation?
This is a great article about managing victim employees and all of the techniques are those that a coach uses. So, the next time you are managing a victim don’t rescue, coach.